At Chawala & Co, we strive to ensure that you’re completely satisfied with your purchase. If, for any reason, you’re not delighted with your order, we’re here to help.
Returns.
If you’d like to return an item, please notify us within 30 days of delivery. The item must be in its original condition, unworn, and with all original tags and packaging intact. To initiate a return, please contact our customer service team with your order number and reason for return.
Refund.
Once we receive and inspect the returned item, we’ll process a refund to your original payment method within 5-7 business days. The refund amount will be the full purchase price of the item, minus any shipping costs.
Exchange.
If you’d like to exchange an item for a different size or color, please contact our customer service team. We’ll do our best to accommodate your request, subject to availability.
Exceptions.
Certain items may be non-returnable or have specific return conditions. These will be clearly indicated on the product page.
Contact Us.
If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact us:
We’re committed to providing you with the best possible shopping experience. Your satisfaction is our top priority, and we’re here to help with any issues or concerns.
Note.
Please ensure that you carefully review your order before completing your purchase. Chawala & Co is not responsible for any errors or damage caused by incorrect information provided by the customer.
By shopping with us, you agree to abide by our refund and returns policy. We’re dedicated to providing you with exceptional quality products and outstanding customer service.
